Image via Blizzard
Blizzard has now confirmed a long-standing player theory regarding Overwatch 2 queue times. Apparently, because support is such an unpopular character choice, queue times are longer. Blizzard has decided to make changes in order to get more people to pick support characters.
In a development update published on the official Overwatch website, executive producer Jared Neuss said that queue times are currently “a very real, very consistent focus area for the team.” Neuss promised that Blizzard would be working towards making support roles more fun.
Neuss did admit that there is no “silver bullet” that will fix everything immediately, but there are “a LOT of ideas” currently being considered for upcoming seasons of Overwatch 2.
“Many of these ideas are focused on the support role and how we can make it more fun and more rewarding to play,” Neuss said. “We’re discussing targeted support hero reworks, game system updates, and even some role-wide changes to improve support quality of life.”
Blizzard did not reveal specifically what it would be doing to make support roles more exciting for players, but Neuss stated that we’ll be getting updates on what changes are coming as they get decided on.
“In the short term, we’ve made queue-time estimates more accurate in the UI (support queues are less than one minute, in most cases) and we’re going to experiment with our Battle Pass XP rewards for those who queue as support/all roles.”
Overwatch 2 launched back in October and did face some issues with its server, including two major DDoS attacks on launch day. Since then, there have been some other bugs and glitches, causing characters to be removed.
