The Lord of the Rings: Gollum developer Daedalic Entertainment has apologized for delivering what it has called an “underwhelming experience.” Essentially, the game was just really bad.
After several delays, co-publishers Nacon and Daedalic released the game this week for consoles and PC. It was met with an overall negative reception and negative critical reviews.
The Lord of the Rings: Gollum is currently the lowest rated game of the year on both major aggregation sites like Metacritic and OpenCritic. Many reviewers have pointed out that it was an overall disappointment, citing its outdated graphics, poor optimization, and more.
The game is about Gollum from The Lord of the Rings as he embarks on an adventure through Middle-earth.
On Friday, Daedalic responded to the negative release reception on social media. The developer wrote that the studio deeply regretted that the game did not meet expectations. It also pledged to improve it via future updates.
“We would like to sincerely apologize for the underwhelming experience many of you have had with The Lord of the Rings: Gollum upon its release,” Daedalic wrote.
“We acknowledge and deeply regret that the game did not meet the expectations we set for ourselves or for our dedicated community. Please accept our sincere apologies for any disappointment this may have caused.
“Our goal as a studio, and as passionate The Lord of the Rings fans, has always been to tell a compelling and immersive story-driven adventure. Crafting a story with Middle-earth as our playground has been the greatest honor — and the biggest challenge we have faced so far.
“We understand that a game’s success relies on the enjoyment and satisfaction of its players. We genuinely value your feedback and have been actively listening to your voices, reading your comments, and analyzing the constructive criticism and suggestions you have provided.
“Our development team has been working diligently to address the bugs and technical issues many of you experienced. We are committed to providing you with patches that will allow you to enjoy the game to its fullest potential.
“Once again, we deeply apologize for any inconvenience caused, and we appreciate your understanding during this time.”
Daedalic wrapped up the statement by writing: “We will continue to keep you updated on our progress and provide transparent communication regarding the upcoming patches and improvements. Your passion and dedication as players have been the driving force behind our determination to make things right.”
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