Publisher 2K has confirmed that customer support services were compromised and is now warning players to change their passwords.
In a Twitter post announcing the situation, 2K stated that it had “become aware that an unauthorized third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers.”
The third party in question had sent malicious links to some players. 2K is recommending that any player who may have clicked on the link reset any passwords stored in a web browser.
“Please note that 2K personnel will never ask you for your password or other personal information. Our support portal will remain offline while we continue to address this matter.
“We will issue a notice when you can resume interacting with the official 2K help desk emails, and we will also follow up with additional information as to how you can best protect yourself against any malicious activity.”
This is just the latest situation that 2K’s parent company, Take Two, has been facing after a massive leak of Rockstar’s GTA 6 footage appeared online.
Take Two has been fighting to remove links to the footage, with many videos removed from YouTube already. Additionally, two of the largest GTA communities online have been requested to take down links to the footage as well.
Uber was also affected by the hacker that targeted Rockstar, with the FBI now involved in the investigation. It is currently known that the hacker is affiliated with Lapsu$.
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Zainah Yousef
Zainah Yousef is the author of The Fallen Age Saga and specializes in gaming, social media advice, and reviews. She's been writing all her life and she probably won't stop anytime soon.
